Pricing is for Complete Customized Packages (not just kits) including your indepth phone consultation, email and telephone follow-up evaluation and support, detailed written information about your skin or scalp issues, and the exclusive full-size therapeutic products you’ll need to get clear and stay that way.
Remember, it‘s not just what’s in those bottles and jars. It’s what we know about your skin!
Advanced Acne Package
With Dark Spots or Red Blemishes: Comprehensive phone consultation, periodic follow-up evaluations by phone, email and telephone support, sulfur soap or cleanser, anti-bacterial spray or azelaic acne lotion, skin brightening day serum or anti-redness trauma gel, potent brightening gel or retinol retexturing serum, acne masque, potent acne medication, anti-inflammatory moisturizer, zit stick, oil-free sunscreen and homeopathic acne supplement. Package: $295
Budget Acne Starter Package
Comprehensive phone consultation, periodic follow-up evaluations by phone, email and telephone support, sulfur soap or cleanser, azelaic acne lotion, acne masque, potent acne medication, oil-free moisturizer, zit stick and oil-free sunscreen. This basic package is highly-effective, but doesn’t come with day and night brightening gels or retinol retexturing serum. If finances allow, you may convert to our Advanced Acne Package within the first two weeks. Alternately, you may purchase additional recommended products, skin peels, clinical facials and boosters individually. Starter Package: $175
Advanced Body Acne Package
Comprehensive phone consultation, periodic follow-up evaluations by phone, email and telephone support, anti-bacterial wash or sulfur soap or exfoliating bleaching soap, anti-bacterial spray, potent skin brightener, potent night medication and homeopathic acne supplement. Package: $195
Advanced Pigmentation Package
Dark Spots and Uneven Skin Tone: Customized packages are based on cause of pigmentation problem. Comprehensive phone consultation, periodic follow-up evaluations by phone, email and telephone support; skin brightening soap or cleanser, exfoliating toner, skin brightening day serum, potent skin lightening cream or gel complex; retinol brightening gel, brightening clay or cream masque and physical sunscreen. Package: $325
Body Pigmentation Package
Comprehensive phone consultation, periodic follow-up evaluations by phone, email support and telephone support, exfoliating skin brightening soap, large melanin-inhibiting lotion or gel, potent body brightener, tube of intensive spot treatment. Package: $175
Razor Bump Package
Pseudofolliculitis Barbae: Comprehensive phone consultation, periodic follow-up evaluations, email and telephone support, medicated scrub, brightening soap or cleanser per skin type, special razors (if needed), razor bump solution, daytime brightener for beard shadowing, potent beard brightening gel, corrective masque, potent bump medication, anti-inflammatory moisturizer, zit stick, oil-free sunscreen. Package: $295
Acne Keloidalis
Neck and/or Scalp Bumps and Keloid Scars: Comprehensive phone consultation, periodic follow-up evaluations by phone, email and telephone support, medicated scalp cleanser, anti-bacterial bump solution, zit stick, potent night medication, anti-inflammatory/anti-itch ointment; potent exfoliating scar gel and clipper disinfectant (if needed). Package: $195
Mail Order Instructions
Please fill out the Intake Questionnaire and Skin Therapy Agreement completely and submit via email. Or, print out and fill out in dark ink and fax to 510.834.8153.
Be very specific about your skin problems. This will help us address each of your concerns and learn about active ingredients you’ve used on your skin in the past and discuss any known allergies, sensitivities, medications you’re currently using, etc. We’ll also address the many lifestyle issues that can affect your skin.
Your first telephone consultation will take about 30 minutes to address your skin and lifestyle and review the specialized products you’ll be using. We’ll make every effort to accommodate your needs and preferences.
Long Distance Packages include initial phone consultation, home care products, detailed instructions, unlimited email support, telephone follow-up evaluations and written information about your skin or scalp disorder.
Shipping Policy: We ship via UPS Ground, Overnight, Two-Day Air, Three-Day Ground and Federal Express. We ship via US Postal Service for overseas and military only. Shipping/handling and applicable sales tax (California residents only) is additional. We ship to your credit card billing address. Rush service and express shipping is available upon request and will be subject to increased shipping fees.
Minimum for US orders: $50, excluding sales tax (California residents only) and shipping/handling.
Minimum for international orders: $100 USD, excluding international shipping/handling.
Shipping and handling fees are additional and based on weight, final destination, distance and shipping method. For security reasons, we ship to the credit card billing address only and your signature is required. Once your package leaves the US, Urban Skin Solutions, Inc. is not responsible for, and has no control over, (a) international customs delays, (b) import duty, or (c) customs brokerage fees charged to you .
No Refunds: In the event of a true allergy or manufacturing defect, with prior written authorization only, a problem product can be returned within seven days of receipt and exchanged for an alternate product. No cash refunds.
Payment: We accept major credit cards, debit cards, PayPal, money orders, travelers’ checks and personal checks with valid photo ID. Credit cards must be verified and orders must be shipped to the address on your credit card account. We make every attempt to ship your order within two business days, but please understand that we can get very busy. Orders placed after 12 noon Pacific time on Friday might not ship until the following Tuesday. We are unable to ship on Saturday, Sunday or Monday. Please plan ahead and anticipate your needs. Always allow three days to process and pack your order and up to eight working days in transit, depending on where you live, and how your order is shipped.
Use this email address for PayPal payments: urbanskincenter@yahoo.com. This is an unmonitored email address.
Personal checks must be deposited and clear our bank before we can ship. Please anticipate your needs and give yourself plenty of time. Allow up to two weeks for delivery. Returned checks are subject to a $25 processing fee.
Exchange policy: No refunds. No exchanges, except in the event of a true skin allergy or a manufacturing defect. After prior authorization, the problem product(s) only will be exchanged within seven days of receipt of goods. No returns or exchanges after seven days. No substitutions. No exceptions.
Privacy policy: Urban Skin Solutions never shares its client mailing list or information with third parties for any reason.
Products: Use products sparingly, exactly as directed, and massage into the skin until product is fully absorbed. Apply and reapply sunscreen as directed, even on overcast days.
In a rush? Fax completed and signed Intake Questionnaire and Skin Therapy Agreement and credit card information, with billing address, card number, expiration date, authorization code, signed written permission to charge your account, and both your day and evening phone numbers to 510.834.8153. If you prefer, feel free to “call in” your credit card information or use PayPal. All information is strictly confidential. For your protection, do not keep your credit card information “on file” for future orders.
To order by phone, call 510.834.7546 or toll-free: 1.888.876.SKIN (7546).
©2010 Kathryn Khadija Leverette, Urban Skin Solutions, Inc. and urbanskin.com
The material on this website is provided for educational purposes only, and is not to be used for medical advice, diagnosis or treatment.
